A short sale is a complex real estate transaction where the lenders agree to allow a homeowner to sell their property for less than the amount owed on the property. In other words, it is like a normal real estate sale, with a buyer and a seller, but in a short sale the contract between the buyer and the seller is subject to the third party approval of the lender(s) or mortgage servicer(s) of the outstanding loan(s). The reason the real estate transaction is subject to the third party approval of the lender is because in a short sale the lender must agree to write off or take a loss on the portion of a mortgage that is higher than the value of the home.

A short sale is a difficult residential real estate transaction to manage and get approved by the lender. It involves almost as much paperwork as it took to obtain the mortgage itself, and generally requires the homeowner to prove a financial hardship as to why the short sale should be approved. Not all lenders will accept short sales or to write off any portion of a mortgage. Often lenders are not satisfied with the payoff in the contract between the buyer and seller so there is much negotiation between the parties. The paperwork involved in a short sale is unique and each lender often has different procedures in place for handling short sales.